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Managing Your References: Tips for Choosing

How do I choose?

Below is a list of Frequently Asked Questions to help you choose a reference manager.  Compare answers for Endnote, Mendeley and Zotero:

EndNote Mendeley Zotero
What support can I get? Ongoing support is available through Thomson Reuters. ITS also run Endnote classes and can troubleshoot many technical problems. The Library provides online video tutorials and guides. Mendeley provides support through online guides and video tutorials. ITS run a Zotero Introduction class. Zotero provides support through online guides and video tutorials.
How do I get it? Already available on the student desktop. Purchase a personal licence from ITS. Create an account online and download a copy. Create an account online and download a copy.
How much does it cost? Students: Free on student desktop, $25 for personal licence. Staff: Free to install on any University-owned computer. Can request free copy for personal computer if using for work purposes. Free. Free.
What citation styles does it have? 5000+ styles including all main styles. 2000+ styles including all main styles. 2000+ styles including all main styles.
How many references can I have? Unlimited. Unlimited to the 1 Gb limit. Unlimited to the 100 Mb limit.
How much storage space do I get? Limited only by the memory space you choose to commit to it. 1 Gb online. 100 Mb free online, unlimited space on the desktop version.
Does it integrate with Microsoft Word? Yes. Yes. Yes.
Will it work on my Mac OS X? Yes. Yes. Yes.
Can it manage abbreviated journal names? Automatic substitution with terms list. Must edit abbreviations manually. Must edit abbreviations manually.
Can I access my library from a mobile device?

Yes for Endnote Basic.

New iPad app now available for Endnote.

Apps for both Android and iPad available. Apps for both Android and iPad available.
Does it support collaboration? Yes but with limits. Yes. Yes.
Can I work offline? Yes. Yes. Yes.

Tips for choosing - Flowchart

Official Product FAQ's

Is your question about a product not answered in the table to the left? Need more detail? Try these instead:

Comparison Sites

There are a number of websites that provide comparisons of reference management programs.  Below are some we recommend:

Opinion: What’s the Best PhD Reference Manager?

Still not sure which one you should use?  Check out this post from The Three Month Thesis blog for another perspective:

What's the best PhD reference manager?